Privacy Policy — 95asia
This Privacy Policy explains how 95asia collects, processes, stores, and protects your personal data. We are committed to handling your information with care, transparency, and full respect for your privacy rights as a player.
Six Ways We Protect Your Personal Data
These cards highlight our core data protection principles. They do not substitute the full Policy below — please read the complete document for detailed information.
End-to-End Encryption
All data transmitted between your device and 95asia servers is protected by 256-bit SSL/TLS encryption — the same standard used by major banks and financial institutions in Malaysia and globally.
No Data Selling — Ever
95asia does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is used solely to operate your account, process payments, and improve your platform experience.
Strict Access Controls
Access to your personal data within 95asia is limited to authorised personnel on a need-to-know basis only. All staff with data access are subject to confidentiality obligations and regular compliance training.
Minimal Data Collection
We collect only the personal data that is necessary to deliver our services securely and in compliance with applicable regulations. We do not collect excessive or irrelevant information about our players.
Your Rights Are Respected
You have the right to access, correct, or request deletion of your personal data held by 95asia. We provide straightforward mechanisms to exercise these rights and respond to all data requests promptly.
Transparent Cookie Use
We use cookies and similar technologies solely to improve your platform experience and for essential operational purposes. Our cookie practices are explained clearly in this Policy, and non-essential cookies can be managed through your browser settings.
Introduction
This Privacy Policy ("Policy") is published by 95asia ("Company", "we", "us", "our") and applies to all personal data collected from individuals ("you", "Player", "User") who register an account on, access, or interact with the95asia online gaming platform available at https://95asia.cam, including any associated mobile sites or applications (collectively, the "Platform").
95asia is committed to protecting the privacy of all Players and to processing personal data responsibly, lawfully, and transparently. This Policy sets out what personal data we collect, the purposes for which we process it, how long we retain it, who we share it with, and the rights available to you in relation to your personal data.
By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy, both of which form part of your agreement with 95asia.
Definitions
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
- "Personal Data" means any information relating to an identified or identifiable natural person — i.e., information that can be used, directly or indirectly, to identify you.
- "Processing" means any operation performed on personal data, including collection, storage, retrieval, use, disclosure, deletion, or destruction.
- "Data Controller" means the entity that determines the purposes and means of processing personal data. 95asia acts as Data Controller with respect to personal data collected via the Platform.
- "Data Processor" means any third party that processes personal data on behalf of and under the instructions of 95asia.
- "KYC" means Know Your Customer — the identity and age verification process applicable to all Players prior to withdrawal processing.
- "Cookies" means small text files placed on your device by the Platform to store preferences and session information.
- "Sensitive Personal Data" means data relating to racial or ethnic origin, political opinions, religious beliefs, health information, financial data, or biometric identifiers, which requires additional protection under applicable data protection law.
Data Controller
95asia acts as the Data Controller in respect of all personal data collected from Players via the Platform. As Data Controller, 95asia is responsible for ensuring that personal data is processed in accordance with applicable data protection laws and this Privacy Policy.
95asia operates the Platform under applicable international online gaming licensing. Where95asia engages third-party Data Processors (including payment gateway providers, KYC verification services, and analytics providers), it does so under written data processing agreements that impose equivalent data protection obligations on those processors.
Players who wish to exercise their data rights, or who have questions or concerns about how their personal data is processed, may contact95asia data protection contact as set out in Section 16 of this Policy.
Data We Collect
95asia collects and processes the following categories of personal data from Players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., Malaysian MyKad or passport number) | Account registration; KYC verification; age and identity compliance |
| Contact Data | Email address, mobile phone number, residential address (including city: e.g., Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam) | Account communications; transaction notifications; support |
| Financial Data | Bank account details, e-wallet identifiers (e.g., Touch 'n Go eWallet, Boost, GrabPay registered number), transaction history, deposit and withdrawal amounts in MYR | Payment processing; fraud prevention; AML compliance |
| KYC Documents | Copies of government-issued photo ID, utility bills, bank statements, proof of payment method | Identity verification; age verification (21+ compliance); AML compliance |
| Gaming Activity Data | Bet history, game selections, wager amounts, win/loss records, session duration, bonus claims | Account operation; responsible gambling monitoring; fraud detection VIP programme management |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, referring URL | Platform security; fraud prevention; performance optimisation |
| Preference Data | Language preference, marketing consent status, communication preferences, responsible gambling tool settings | Personalising your experience; respecting communication preferences |
| Support Communications | Content of live chat transcripts, email correspondence, and support ticket records | Resolving disputes; improving service quality; training purposes |
How We Collect Your Data
95asia collects personal data through the following means:
- Direct submission by you: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or responding to a survey or promotion.
- Automated technical collection: Technical data (IP address, device identifiers, session data) collected automatically when you access and interact with the Platform, including via cookies and similar tracking technologies as described in Section 11.
- Third-party payment providers: Transaction confirmation and payment status data received from payment processors including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong Bank, and cryptocurrency network operators.
- KYC and identity verification services: Verification results and status updates received from third-party identity verification providers engaged to support our KYC compliance obligations.
- Fraud prevention and security partners: Risk signals and flaging data received from anti-fraud and security monitoring services used to protect the Platform and its players.
Purposes of Data Processing
95asia processes your personal data for the following defined purposes:
- Account registration and management: To create, maintain, and administer your Player Account on the Platform, including processing your login credentials and account preferences.
- Identity and age verification (KYC): To verify your identity, confirm that you are aged 21 or above, and comply with our anti-money laundering (AML) and responsible gambling obligations.
- Payment processing: To process deposits and withdrawals via your chosen payment method (e.g., Touch 'n Go eWallet, DuitNow, Maybank, USDT TRC20) and to maintain accurate transaction records.
- Platform operation and gaming services: To deliver sports betting, live casino, slot, and other gaming services; to record wager and outcome data; and to operate the VIP Programme and bonus system.
- Responsible gambling: To monitor gaming activity for signs of problem gambling, to administer self-imposed limits and self-exclusion requests, and to fulfil our obligations under applicable responsible gambling frameworks.
- Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorised account access, and other security threats to the Platform and its players.
- Customer support: To respond to your enquiries, resolve disputes, investigate complaints, and maintain a record of support interactions for quality and training purposes.
- Legal and regulatory compliance: To comply with applicable laws, regulations, licensing conditions, and court orders, including data retention obligations and AML reporting requirements.
- Marketing and communications: Where you have provided consent, to send you promotional communications about95asia offers, new games, and relevant updates. You may withdraw consent at any time by contacting support.
- Platform improvement and analytics: To analyse aggregated, anonymised usage patterns for the purpose of improving Platform functionality, performance, and user experience.
Legal Basis for Processing
95asia processes your personal data on the following legal bases:
- Contractual necessity: Processing required to perform the contract between you and 95asia — i.e., to provide you with access to the Platform and gaming services — including account registration, payment processing, and KYC verification.
- Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering legislation, age verification requirements, and data retention mandates imposed by our licensing authority.
- Legitimate interests: Processing carried out for legitimate business purposes, including fraud prevention, Platform security, responsible gambling monitoring, and improvement of our services — where such processing does not override your fundamental privacy rights.
- Consent: Processing of personal data for marketing communications, where you have provided your explicit prior consent. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.
Data Sharing & Disclosure
95asia does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your personal data with the following categories of recipients, strictly to the extent necessary for the purposes described in this Policy:
- Payment service providers: Including Touch 'n Go eWallet, Boost, GrabPay, DuitNow/FPX gateway operators, Maybank, CIMB, Public Bank, Hong Leong Bank, and cryptocurrency network processors — for the purpose of processing deposits and withdrawals on your Account.
- KYC and identity verification providers: Third-party services engaged to verify your identity documents and confirm your eligibility to hold an Account on the Platform.
- Fraud prevention and security services: Specialised third-party providers that assist95asia in detecting and preventing fraudulent transactions and unauthorised account access.
- Legal and regulatory authorities: Where required by applicable law, court order, or regulatory authority — including disclosures required for AML compliance, licensing audits, or law enforcement requests.
- Professional advisors: Lawyers, accountants, and auditors acting on behalf of 95asia, subject to professional confidentiality obligations.
- Business successors: In the event of a merger, acquisition, or sale of all or part of 95asia's business assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
All third-party Data Processors engaged by 95asia are required to process personal data solely in accordance with 95asia's written instructions and to implement appropriate technical and organisational security measures.
International Data Transfers
95asia operates as an international online gaming platform. As a result, your personal data may be transferred to, processed in, or stored in jurisdictions outside Malaysia, including the jurisdiction in which our licensing authority is located and the countries in which our third-party service providers operate.
Where personal data is transferred internationally, 95asia ensures that appropriate safeguards are in place to protect your data, including:
- Contractual clauses requiring recipient parties to apply equivalent data protection standards to those observed by95asia.
- Use of reputable service providers with established data protection compliance programmes.
- Limiting international data transfers to those strictly necessary for the delivery of our services.
Data Retention
95asia retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and licensing obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity records | 5 years from account closure | AML/KYC regulatory obligation |
| Transaction and financial records | 5 years from transaction date | AML regulatory obligation |
| KYC documentation | 5 years from account closure | Licensing and AML compliance |
| Gaming activity and bet history | 3 years from activity date | Responsible gambling; dispute resolution |
| Support communications | 2 years from resolution date | Quality assurance; dispute evidence |
| Technical and access logs | 12 months from generation | Security and fraud monitoring |
| Marketing consent records | Until consent withdrawn + 12 months | Consent compliance evidence |
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in manner that prevents re-identification. Where data is required for the purpose of ongoing legal proceedings or regulatory investigations, retention may be extended as necessary.
Cookies & Tracking Technologies
The 95asia Platform uses cookies and similar technologies (including session tokens and local storage) to support Platform functionality, maintain security, and improve your experience. The following categories of cookies are used:
- Strictly necessary cookies: Required for the Platform to function correctly, including maintaining your authenticated session and processing transactions. These cannot be disabled without impairing Platform functionality.
- Performance and analytics cookies: Used to collect anonymised data about how Players interact with the Platform — such as pages visited and session duration — to help us identify and address performance issues.
- Functional cookies: Store your preferences such as language settings, game display options, and responsible gambling tool configurations so that they are maintained between sessions.
- Security cookies: Support our fraud detection and session integrity mechanisms, including identifying unusual access patterns that may indicate unauthorised account access.
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain Platform features.95asia does not use third-party advertising cookies or behavioural targeting technologies.
Data Security
95asia implements a comprehensive range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:
- 256-bit SSL/TLS encryption for all data transmitted between your device and 95asia servers.
- Encrypted storage of sensitive personal data, including KYC documents and financial records, at rest.
- Role-based access controls limiting staff access to personal data on strict need-to-know basis.
- Two-factor authentication (2FA) options for Player accounts to reduce the risk of unauthorised access.
- Regular security audits, vulnerability assessments, and penetration testing of Platform systems.
- Automated fraud detection and anomaly monitoring systems operating 24 hours a day.
- Incident response procedures providing for prompt notification and containment in the event of a data security incident.
Notwithstanding the above measures, no method of electronic transmission or storage is 100% secure. Players are responsible for maintaining the confidentiality of their own Account credentials. 95asia strongly recommends enabling two-factor authentication on your Account and using a unique, strong password that is not shared with any other service.
Your Data Rights
Subject to applicable data protection law, you have the following rights in relation to your personal data held by 95asia. To exercise any of these rights, please contact us using the details in Section 16. We will respond to all data rights requests within 30 days of receipt.
Right of Access
Request a copy of the personal data we hold about you, together with information about how it is processed.
Right to Rectification
Request correction of any inaccurate or incomplete personal data held about you on the Platform.
Right to Erasure
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
Right to Restriction
Request that we restrict processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
Right to Portability
Request a copy of your personal data in a structured, machine-readable format, where technically feasible and where processing is based on consent or contract.
Right to Object
Object to processing based on our legitimate interests, including direct marketing communications, where your interests overrideours.
Children & Minors
The 95asia Platform is strictly intended for adults aged21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected personal data from an individual under 21, we will take immediate steps to delete that data and close the associated Account.
Parents and guardians who believe that a minor in their care may have registered an Account or provided personal data to 95asia are encouraged to contact us immediately via the details in Section 16. We treat all such notifications as high priority and will act promptly upon receipt.
95asia employs robust age verification procedures as part of its KYC process to prevent underage access to gambling services. Submission of false documentation to circumvent age verification constitutes a serious breach of our Terms & Conditions and will result in Account closure.
Policy Amendments
95asia reserves the right to amend, update, or modify this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, our data processing practices, or the services offered on the Platform. The revised Policy will be published on this page with an updated "Last Updated" date.
Where amendments are material — for example, where we introduce a new category of data processing or a new category of third-party sharing — we will notify active Players by email to the address registered to their Account, or by a prominent notice on the Platform, prior to the changes taking effect.
Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not accept the revised terms, you should cease using the Platform and request Account closure through our customer support team.
It is your responsibility to check this page periodically to remain informed of the current version of this Policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 95asia, please contact us through the following channels:
- Email (Data Protection Enquiries): [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 via the Platform interface for general enquiries
- Support Hours: 00:00 – 24:00 daily, including public holidays in Malaysia
When submitting a data rights request or a privacy-related complaint, please include your registered Account username and a brief description of your request or concern to assist us in processing it efficiently. We will acknowledge all data protection enquiries within 48 hours and aim to resolve them within 30 calendar days.
For general terms governing your use of the Platform, please refer to our Terms & Conditions. For information about responsible gambling tools and support resources, please visit our Responsible Gambling page.
Privacy You Can Trust — Gaming You Can Enjoy
95asia is built on transparency. Your personal data is protected, never sold, and always handled with integrity. Join Malaysian players who trust 95asia for a secure and responsible gaming experience. For players aged 21 and above only.
🔞 21+ Only | 🔒 SSL Secured | 🛡 Responsible Gaming | Gambling involves risk — play within your means.